Health Insurance Horror Stories


Paul Krugman, columnist for the New York Times, has a disturbing column in today’s newspaper. It’s about how health insurance companies try to cancel coverage if you get sick. This is the beginning of the column:

When Steve and Leslie Shaeffer’s daughter, Selah, was diagnosed at age 4 with a potentially fatal tumor in her jaw, they figured their health insurance would cover the bulk of her treatment costs.” But “shortly after Selah’s medical bills hit $20,000, Blue Cross stopped covering them and eventually canceled her coverage retroactively.”

So begins a recent report in The Los Angeles Times titled “Sick but Insured? Think Again,” which offers a series of similar horror stories, and suggests that these stories represent a growing trend: more and more health insurers are finding ways to yank your insurance when you get sick.

This trend helps explain something that has been puzzling me: why is the health insurance industry growing rapidly, even as it covers fewer Americans?

Between 2000 and 2005, the number of Americans with private health insurance coverage fell by 1 percent. But over the same period, employment at health insurance companies rose a remarkable 32 percent. What are all those extra employees doing?

Now we know at least part of the answer: they’re working harder than ever at identifying people who really need medical care, and ensuring that they don’t get it. In the past, they mainly concentrated on screening out applicants likely to get sick. Now, it seems, they’re also devoting a lot of effort to finding pretexts for revoking insurance after they’ve already granted it. They typically do this by claiming that they weren’t notified about some pre-existing condition, even if the insured wasn’t aware of that condition when he or she bought the policy.

Welcome to the ugly world of American health care economics.

2 Comments For This Post

  1. Kevin Stouwie
    November 25th, 2006 | 3:24 am

    I’m sure this trend will only slow or reverse itself when voters in Texas and elsewhere have the good sense to elect politicians who understand that the only way to keep insurance companies honest is to make it realistically possible for such companies to be held legally accountable in a civil court of law. Thus far, in Texas at least, the voters haven’t figured this out and continue electing insurance co whores to the state legislature and supreme court

  2. Bob Kraft
    November 25th, 2006 | 1:51 pm

    I agree. Unfortunately, Texas voters are making very, very little progress toward electing consumer-friendly state-wide office holders.

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